Using The Service

Register to use Shencare’s Community Transport Services

In order to use Shencare’s services, your group will first need to register:

To begin the online registration

Click here

To register by phone, call us on

0121 476 1816

To download a postal registration form

Click here

Booking

Once you have your group’s user reference number (see above) you can book a journey with Shencare either by phone or online. Please try to book your journey 7 days in advance where possible. However, please note that we may be able to take bookings at very short notice to aid spontaneous journeys.

To book by phone, call

0121 476 1816

To book online

Click here
* Please note, if you book online, a member of Shencare staff will call you personally to confirm your booking. We provide this service to assure you that your booking has been seen by a member of staff, not just lost in a computer system.